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Use of this site is provided by Computer Home Intelligence Limited subject to the following Terms and Conditions. If you are interested in how we handle your data, you can view our privacy policy here.

Offering, and binding of Terms

This website is owned and operated by Computer Home Intelligence Limited. These Terms set forth the terms and conditions under which you may use our website and services as offered by us. This website offers visitors IT asset disposal, data destruction, IT asset recycling, and IT asset re-marketing services. By accessing or using the website to book a service, you approve that you have read, understood, and agree to be bound by these Terms.

Users and Requirement for Users

In order to use our website and/or receive our services, you must be at least 18 years of age, or of the legal age of majority in your jurisdiction, and possess the legal authority, right and freedom to enter into these Terms as a binding agreement. You are not allowed to use this website and/or receive services if doing so is prohibited in your country or under any law or regulation applicable to you.

Key commercial Terms offered to customers

When booking a collection, you agree that: (i) you are responsible for reading the full item listing before making a commitment to book a collection: (ii) you enter into a legally binding contract for us to collect your used IT equipment for recycling, re-marketing, or disposal. 

Retention of right to change offering

We may, without prior notice, change the services; stop providing the services or any features of the services we offer; or create limits for the services. We may permanently or temporarily terminate or suspend access to the services without notice and liability for any reason, or for no reason.

Ownership of intellectual property, copyrights and logos

The Service and all materials therein or transferred thereby, including, without limitation, software, images, text, graphics, logos, patents, trademarks, service marks, copyrights, photographs, audio, videos, music and all Intellectual Property Rights related thereto, are the exclusive property of Computer Home Intelligence Limited. Except as explicitly provided herein, nothing in these Terms shall be deemed to create a license in or under any such Intellectual Property Rights, and you agree not to sell, license, rent, modify, distribute, copy, reproduce, transmit, publicly display, publicly perform, publish, adapt, edit or create derivative works thereof.

Right to change and modify Terms

We reserve the right to modify these terms from time to time at our sole discretion. Therefore, you should review these pages periodically. When we change the Terms in a material manner, we will notify you that material changes have been made to the Terms. Your continued use of the Website or our service after any such change constitutes your acceptance of the new Terms. If you do not agree to any of these terms or any future version of the Terms, do not use or access (or continue to access) the website or the service.

Promotional emails and content

You agree to receive from time to time promotional messages and materials from us, by mail, email or any other contact form you may provide us with (including your phone number for calls or text messages). If you don't want to receive such promotional materials or notices – please just notify us at any time. 

Onsite and Offsite Service: We offer both offsite and supervise onsite data destruction services. Supervise onsite data erasure require us to send our engineers to client sites, and may attract additional fee.

Physical Data Storage Destruction: You may request we destroy device storage (HDD and SSD) after data erasure is done. This is done by shredding the device storage to 1 - 6 millimetre particles. As this is an optional service, we may request additional fee for this service.

Vendor Credit Payment: We can only offer cashback for IT equipment that hold market value. In other word, these are devices that can be refurbished and re-market. Vendor credit will be remitted to our customers after resale of your refurbished IT equipment (30 days max). However, for clients that require our re-marketing service, payment is made within 14 days after we receive an invoice.

Acceptance of work: Upon acceptance of this offer, we will provide private login credentials to our secured online portal to enable you request IT assets collection, view assets status, and download asset/data destruction certificates and other relevant compliance documents. We reserve the right to remove your access once either parties terminate this contract.

Guarantee: We guarantee full data security of your IT assets from point of collection to our facility. We further guarantee on a similar basis for IT equipment stored in our facility. It is not possible to guarantee similar security before we collect IT equipment from client’s facility, since this is outside our control.

Preference of law and dispute resolution:

These Terms, the rights and remedies provided hereunder, and any and all claims and disputes related hereto and/or to the services, shall be governed by, construed under and enforced in all respects solely and exclusively in accordance with the internal substantive laws of England and Wales, without respect to its conflict of laws principles. Any and all such claims and disputes shall be brought in, and you hereby consent to them being decided exclusively by a court of competent jurisdiction located in England and Wales. All disputes shall be subject to exclusive jurisdiction of the court of England and Wales. 

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